Tuesday, May 25, 2010

Troubleshooting Memory Problems In System

It is fairly common for computer users to come across problems associated with memory. These problems can be resolved if computer users are aware of troubleshooting methods and are able to correctly diagnose them on their own.

One of the first steps in troubleshooting memory-related problems is to ensure that the origin of the problem is really the memory. To do this, you may start by asking the following questions:

1. Have you recently purchased your PC? If the problem is encountered on a new PC, it may be a good idea to contact the vendor for fixing the problem because the system might still be under warranty.

2. Have you upgraded memory by adding new memory chips? Quite often, memory errors occur if we add incompatible or faulty chips. If this is the case, you may resolve the error by replacing the problematic chips. Also, you must ensure that your memory chips are properly seated in their slots.

3. Have you recently installed a new software? If your answer is yes, then it is quite likely that this new software is behind all the errors. In this case, ensure that all the latest updates and patches are installed. At times, problems may occur if the program was not installed properly. If this is the case, then re-installing the software may resolve the error. Also, if you are trying to run a memory-intensive software on an older system, you may face problems. In this case, you may either have to uninstall your software or upgrade your PC.

4. Have you recently installed a new hardware? If a new hardware has been recently installed or removed from the machine, one must check whether there are any loose connections or if the new hardware is working properly.

If the above potential causes have been eliminated, then one must start to investigate the possibility of memory problems. The common symptoms of memory problems and their troubleshooting tips are listed below:

Symptom: Blank ScreenTroubleshooting

Tips:
1. Confirm that the VGA card and memory chips are installed properly.
2. Make sure that the motherboard and memory chips are compatible with each other.

Symptom: PC hangs or reboots again

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